LIFE HAS BEEN ON PAUSE.

GET READY TO PRESS PLAY.

DORITOS IN PARTNERSHIP WITH DICE ARE BRINGING YOU THE CHANCE TO WIN TICKETS EVERY DAY TO SOME OF THE HOTTEST LIVE MUSIC EVENTS IN THE UK THIS SUMMER.

100s OF DAY TICKETS TO STRAWBERRIES AND CREEM FESTIVAL 18/09 – 19/09

1000s OF DISCOUNTED TICKETS TO STRAWBERRIES AND CREEM FESTIVAL 18/09 – 19/09

AND 100s OF £20 DICE CREDIT TO REDEEM AGAINST ANY DICE EVENT

TERMS & CONDITIONS

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Full Terms and Conditions

1. This Promotion is open to residents of the United Kingdom aged 18 or over, excluding employees of the Promoter, its agents and anyone professionally associated with this Promotion.
2. No purchase necessary; however, internet access, a smartphone and a valid email address and mobile number are required for entry.
3. Promotion Period: Enter between 06.00 BST and 23.00 BST daily from 21st June 2021 to 31st July 2021 inclusive.
4. To Enter:

a. Scan QR code (found on out of home media) or click/swipe up on social media or digital ads to enter the Doritos AR experience. Then enter your personal details (including name, email address and mobile number) to find out instantly if you are a winner and what prize you have won.

5. Maximum of 1 entry to the promotion is permitted per person per unique mobile number per day during the Promotion Period. For the avoidance of doubt only one unique mobile number will be accepted per person, and a person can use this mobile number to enter only once per day. Any entrant using multiple mobile numbers to enter the promotion will be disqualified and any prize entitlement will be void. A mobile number can only be used by one person and it cannot be shared within a household.
6. Maximum of 1 prize of any level per person.
7. All entries must be received by the end of the Promotion Period to be valid and no liability is accepted for illegible, incomplete or late entries.
8. Entrants who do not give correct details or those who make an entry on someone else’s behalf may be disqualified, at the Promoter’s sole discretion.
9. The Prizes: There will be a total of 3,280 winners:

a. 250 winners will each win 2 x Strawberries & Creem festival 2021day tickets

i. Winners will be allocated either 2 x Saturday tickets or 2 x Sunday tickets – this cannot be changed.
ii. Tickets include a return shuttle bus to/ from the festival site. For more information please see: www.strawberriesandcreem.com/faqs.
iii. If you take up your festival ticket, you agree to comply with the terms and conditions of the festival which can be found here: https://www.strawberriesandcreem.com/terms-and-conditions

b. 1,230 winners will each win 1 x discount code for Strawberries & Creem festival 2021.

i. Winners must be available on either Saturday 18th or Sunday 19th September 2021 to attend the festival.
ii. Winners will be able to choose between 5 different ticket types. Each ticket type has a limited stock and winners can choose between the different types while stocks last. The ticket types are as follows:
1. Weekend ticket 2. Saturday ticket 3. Sunday ticket 4. Saturday VIP ticket 5. Sunday VIP ticket
iii. Winners can choose to purchase one or two discounted tickets. If two tickets are chosen, they must be of the same ticket type.
iv. All tickets include a return shuttle bus to/ from the festival site. VIP tickets allow you to enjoy a higher level of access to the event – with a private area and bar(s) for VIP guests only, queue jump/guestlist entry, and more VIP perks. For more information please see: www.strawberriesandcreem.com/faqs.
v. If you purchase a festival ticket using a discount code, you agree to comply with the terms and conditions of the festival which can be found here: https://www.strawberriesandcreem.com/terms-and-conditions

c. 1,800 winners will each win 1 x £20 DICE voucher

i. Code must be redeemed through the app only.
ii. Credit will be available for one year before expiring.
iii. Credit is only redeemable in the UK.

10. Prizes are not transferable or exchangeable unless otherwise stated; and there are no cash alternatives. In the event for any reason the winners choose not to take the Prize at the time stipulated by the Promoter, then the Prize will be forfeited, and no alternative will be offered, unless otherwise agreed. The Promoter reserves the right to: (i) postpone the prize; or (ii) replace the Prize with an alternative prize of equal or higher value if circumstances beyond the Promoter’s control makes it necessary to do so.
11. The Promoter is not liable or responsible if any part of the festival is cancelled, varied or rescheduled for any reason. If this means that a winner (and/or any accompanying guest) cannot attend the festival, we shall be under no obligation to provide any cash or alternative tickets. This includes, as an example, the current COVID-19 outbreak, which may lead to a prize needing to be postponed, changed or rearranged.

a. If the festival has to be postponed due to the current COVID-19 outbreak, winners can either:

i. Use their ticket to watch a live stream from Strawberries & Creem with some key headliners, OR
ii. Roll over their ticket to the 2022 festival

12. Winner Selection: There will be 3,280 winning moments spread equally and randomly over the promotional period. The winner will be the first valid entry after each of these pre-allocated winning moments. If, in the instance that there are no winners of a valid winning moment, the prize will roll over to the next entry meaning that all 3,280 prizes will be given away during the promotional period.
13. Winner Notification: Winners will be informed instantly on screen if they have won and what they have won. Each winner will be contacted via the email address provided upon entry with a unique code and instructions to claim their prize. Each winner has 30 days to claim their prize by creating a DICE account and entering their unique code.
14. It is the winner’s responsibility to organise and pay for all other expenses including (without limitation) travel, accommodation where applicable, camping equipment, all food and beverages, spending money, telephone calls, personal items, merchandise and souvenirs, incidental costs, and any other costs, charges, taxes or expenses which may be incurred by the winner in claiming the prize and which have not been set out in clause 9 above.
15. Entry to festival events is at the sole discretion of the festival event organisers. The prize is not transferable and by accepting the prize the winner undertakes not to sell or transfer their tickets in any way.
16. Each winner and their guest (if applicable) agree to comply with the terms and conditions applicable to the issue and use of tickets as available and set out by the festival event organiser here: https://www.strawberriesandcreem.com/terms-and-conditions (including any terms of accreditation determined by festival organisers). Further each winner and their guest(s) acknowledge that they may be required to enter into a direct acknowledgement and/or agreement with festival organisers concerning use of the tickets and compliance with ticket terms and conditions prior to receiving the prize.
17. Winners and/or guests shall not, while using any festival tickets, display or publicise any political slogans or homophobic language, images of a lewd or explicitly sexual nature, images containing logos of competitors and overt brand sponsorship or anything else deemed to be ambush marketing or an abuse of the festivals, content which is defamatory, obscene, illegal, vulgar, offensive or otherwise unsuitable or infringes others’ rights (including intellectual property rights) or reflects negatively upon the festival or the festival event organisers. Each entrant agrees and acknowledges that any breach of this will cause significant damage and loss to the festival.
18. Provided no objection is received, if you are a winner, your surname and county of residence will be made available by the Promoter if requested. To request a winners list, please send a correctly stamped envelope/ postcard with your name and email address to Doritos MYP 7221, PO Box 906, Chilton, Aylesbury, HP22 9HR. You can object to your surname or county of residence being published or request for the amount of information being published to be reduced by visiting: https://submit-irm.trustarc.com/services/validation/9cd03c4c-7bae-43f1-b29a-0498799cd8ec Without prejudice, the Promoter will provide this information to the Advertising Standards Authority on reasonable request.
19. In the event that the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter reserves the right to disqualify any individual who tampers with the entry process or does not comply with these Terms & Conditions and to cancel, modify or suspend the Promotion or invalidate any affected entries.
20. No responsibility can be taken for entries which are lost, delayed, corrupted, damaged, misdirected or incomplete or which cannot be delivered for any technical, delivery or other reason. Proof of sending will not be accepted as proof of receipt.
21. The Promoter will not be liable for any failure to comply with its obligations or any delay in performing its obligations within these terms and conditions If an act, omission, event or circumstance occurs caused by (but not limited to) global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God or any other circumstances beyond the reasonable control of the Promoter.
22. Entry to the Promotion is at the entrant’s sole risk. The Promoter together with any associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a Prize, except for any liability which cannot be excluded by law. Nothing will exclude the Promotor’s liability for death or personal injury as a result of its negligence.
23. An entry must be made directly by the individual entering the Promotion. Bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries and entries submitted by macros or other automated means together with entries which do not satisfy the requirements of these Terms & Conditions in full will be disqualified and will be not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant’s entries into the Promotion in a way that is not consistent with the rules of the Promotion, that entrant’s entries will be disqualified and any prize awarded will be void.
24. Should an act, omission, event or circumstance occur which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms & Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligations.
25. The Promoter may refuse to award a Prize in the event of any entrant’s fraud, dishonesty, breach or non-entitlement under these Terms & Conditions or seek recovery of its value if the Prizes have been awarded.
26. Any and all personal data provided by you in connection with this Promotion will be used solely by the Promoter (or its appointed agents) to: (i) assist with running the Promotion; and/or (ii) conduct analytics to improve the Promoter’s promotions, products or services. The Promoter (or its appointed agents) will not contact you for reasons other than this Promotion unless you have provided your express consent. All personal data will be handled in accordance with the Promoter’s privacy policies, available at: https://pepsicoprivacypolicy.com/en?domain=doritos.co.uk.
27. All entrants acknowledge that the promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or Twitter. By participating in any promotion involving Facebook, Instagram or Twitter, to the extent permissible by law, you the entrant hereby release Facebook, Instagram or Twitter (as applicable) from any and all claims, damages or liabilities arising from or relating to your participation in the promotion.
28. If any provisions of these Terms & Conditions are judged to be invalid, illegal or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.
29. By entering this Promotion, you will be deemed to have agreed to be bound by these Terms & Conditions.
30. In the event of a discrepancy between these Terms & Conditions and the details in any promotional material, the details in the Terms & Conditions will prevail.
31. These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.
Promoter: Walkers Snacks Limited, 450 South Oak Way, Green Park, Reading, RG2 6UW.

FAQs

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The Promotion

What is the Doritos Make your play promotion?

Doritos is partnering with DICE to unpause live music again this summer. After 18 long months of bangin’ festivals and intimate gigs being cancelled, it’s finally time to go out and play again.
Doritos & DICE have joined forces to give chances to win tickets to Strawberries & Creem Festival as well as discounts on gigs through the DICE platform.
After immersing yourself into our AR experience – giving you a taste for what you could win – you will then be taken to the promotion entry form to enter your details and find out whether you’re a lucky winner or not.

How do I enter the promotion?

To enter, scan the QR code found on billboards displayed in various locations across the country or swipe up or click on Make Your Play promotional digital/ social ads. After immersing yourself into our AR experience – giving you a taste for what you could win – you’ll then need to enter your name, email address and mobile number to enter the promotion. You will find out immediately whether you’re a lucky winner or not.

When is the Doritos Make your Play promotion open?

The Doritos Make your Play promotion opens on Monday 21st June at 6am and closes on Saturday 31st July at 11pm. Every day the promotion opens at 6am and closes at 11pm.

How old do I have to be to enter?

You must be over 18 to enter the Doritos Make your Play promotion.

Do I have to purchase Doritos to enter?

Nope! for this promotion you don’t have to buy a pack of Doritos to enter (but you can if you want to!)

How many times can I play?

You can play once per unique mobile number per person per day.

I don’t have internet access; how can I play?

Unfortunately, this promotion needs internet access for our epic AR experience to come to life.

Who/ what is DICE and why are Doritos partnering with them?

Doritos is partnering with DICE in order to support live entertainment venues & music fans across the UK to get out and hit play on live music again, enabling them to connect with their favourite artists and events after a particularly long and difficult period for the music & live entertainment industries.

Prizes

The AR experience froze while I was playing. Does this mean I’ve lost a prize?

We’re sorry to hear this! As you didn’t receive an email confirmation to say that you’ve won a prize, this means you weren’t a winner this time. The good news is that you can try again tomorrow!

How many prizes are there?

There are 3,280 prizes to be won.

What are the prizes?

There are three tiers of prizes to be won:

  • 250 winners will each win 1 x pair (2) of tickets to Strawberries & Creem festival. There are 125 x 2 tickets for Saturday and 125 x 2 tickets for Sunday – these will be randomly allocated at the point that you win and cannot be swapped.
  • 1,320 winners will each win a code for discounted tickets to Strawberries & Creem festival. Winners will be able to choose from a number of different ticket types while stocks last. Winners can choose to buy one or two tickets; if two tickets are bought, they must be from the same ticket type.
  • 1,800 winners will each win 1 x £20 Dice voucher
Can I swap my prize to another one?

Unfortunately, not. We’ve chosen some great prizes, so we hope you’ll be happy with whatever prize you have won!

I don’t want my prize; can I give it to a friend?

You must redeem your prize within 30 days of receiving your email with your unique code otherwise it will be forfeited. The code is unique to you and will only work once. If you then choose to gift this to your friend, then you can do so – lucky friend!

  • If you want to give your 2 free tickets to Strawberries & Creem festival to somebody else, then head to the tickets section of the DICE app. Here you'll be able to transfer DICE tickets to a friend, as long as your friend has a DICE account.
  • If you want to give your discounted purchased Strawberries & Creem tickets to somebody else, then please feel free to pass on your unlock code to your friend directly. This can only be done if you have not already redeemed your credit code. Each code can only be used once.
  • You can give your DICE £20 voucher to a friend or family by sharing your code directly. This can only be done if you have not already redeemed your credit code. Each code can only be used once.
How many prizes can I win?

Each person can only win one prize.

What/ where/ when is Strawberries & Creem festival?

Strawberries & Creem is a festival for music and youth culture which is taking place on 18th-19th September 2021 near Cambridge. You can find out more information about the festival here: https://www.strawberriesandcreem.com/faqs

What happens if the festival doesn’t go ahead because of Covid-19?

If you win tickets to the 2021 festival, you can choose to either roll over your ticket to the 2022 festival or use it to watch a live stream of key headliners from Strawberries & Creem.

Winner Notification

Help I haven’t received my email!

Don’t panic! Emails can take up to 30 minutes to come through. Emails are sent to the email address that you used to register for the AR experience so please check carefully and make sure you enter it correctly without any typos!

I had a winner message on screen but never received an email – what should I do?

Please send a direct message to @DoritosUK on Facebook or Twitter, and we’ll check if you were a winner. Or you can also get in touch using our website contact form - https://doritos.co.uk/contact-us/consumers
Emails are sent to the email address that you used to register for the AR experience so please check carefully and make sure you enter it correctly without any typos!

My email went to my junk folder and now the 30-day period has passed – can I get another code?

We’re sorry to hear that but unfortunately all codes need to be used within 30 days to claim your prize. If you don’t redeem your code in the 30-day period, your prize will be forfeited.

Redeeming Your Prize

I’m having problems setting up my DICE account – who can I contact?

We’re sorry to hear that – please email help@dice.fm

Do I have to download an app to redeem my prize?

The DICE platform is available both on desktop and via mobile app. If you are redeeming DICE credit, this must be done through the mobile app. Booking your tickets can be done on desktop or through the app – your choice!

My code doesn’t work, can I get a new one?

Please make sure you’re entering your code exactly as it is written in your email (the codes are case sensitive). If you’re still having problems, please email help@dice.fm

My payment won’t process on DICE – can you help me?

Of course! Please email help@dice.fm

What can I use my DICE credit against?

You can use your DICE credit against 1000s of events on the DICE platform! Please note, credit can only be redeemed on tickets charged in £GBP.

How do I register for a DICE account?

You can register for a DICE account on our website, Android app or iOS app. Check out our step-by-step guides below.

Create an account (app)

  1. Download the DICE app.
  2. Open it up and enter your phone number. To change the country code, just tap the flag and a drop-down should appear with more options.
  3. We’ll text you a 4-digit code – you’ll be prompted to enter it and validate your device.
  4. Enter your full name (as it appears on your ID), email address and date of birth.
  5. When all your details have been filled in, click Create Account to complete your registration.

Create an account (web)

  1. Go to www.dice.fm.
  2. In the top right-hand corner of the screen, click Register / Sign In.
  3. Enter your phone number. To change the country code, just tap the flag and a drop down should appear with more options.
  4. We’ll text you a 4-digit code – you’ll be prompted to enter it and validate your device
  5. Enter your full name (as it appears on your ID), email address and date of birth
  6. When all your details have been filled in, click Create Account to complete your registration.
I’m unable to log in to my account – how do I fix this?

If you’ve got a new phone number and are unable to log in, email help@dice.fm and we’ll update the phone number tied to your account. In your message to us, please include:

  • Your old phone number
  • Your new phone number
  • Your date of birth (so we can verify your identity)
I haven't received the 4-digit code to log in – what do I do?

If you’re not receiving the 4-digit code needed to log in, email help@dice.fm. Please include the phone number you are trying to log in with as well as the device you’re using. We’ll do our best to help you out.

Where do I enter my promotional code to unlock my tickets?
  1. Head to the event page, hit Unlock tickets if you’re on the web or Unlock if you’re on the app.
  2. Enter the promo code and tap Unlock.
  3. Confirm the number of tickets you’d like and check out.
What payment methods does DICE accept?

DICE accepts most mainstream card providers, including Visa, Mastercard and American Express. If you’re having trouble trying to pay for tickets, please shoot us a message to help@dice.fm, and we’ll do our best to help you out.
We also accept payment via Apple Pay and Google Pay. The option to use these methods will appear when you head to the checkout.

How do I use my DICE credit?
  1. Open the DICE app and tap the person icon in the bottom right-hand corner of the screen.
  2. From there, hit the settings cog in the top right corner.
  3. Tap Credit.
  4. Click Redeem voucher, enter your credit code and hit Redeem.
  5. Your credit amount will update – now when you checkout, we’ll adjust the price so that your available credit is automatically discounted. Your remaining balance will decrease as you spend and will automatically be applied to purchases made through DICE.

Please note: DICE credit can only be applied to your account using the DICE app. If you can’t make the show, you can still get a refund via the Waiting List. If your tickets get purchased by another fan, we’ll refund you in full. As long as it’s within its expiry period, any credit will automatically be reissued to your DICE account.